TERMS & CONDITIONS

When you choose to purchase a Manuel Montt product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide by these.


PRIVACY

Your privacy and information is important to us. Any personal information that you provide to us will not be released, sold or rented to any entities or individuals outside of Manuel Montt.


EMAIL SUBSCRIPTION

By subscribing to our VIP mailing list, you are authorising us to send you communications. At any time that you wish to unsubscribe, you can do so by following the details in the fine print at the bottom of our emails. If you have received an email in error please notify us at hello@manuelmontt.com.au.


PRICING

All pricing worldwide is in AUD$. All prices are inclusive of GST. For overseas customers who are purchasing our products, you acknowledge that the final price will be calculated in accordance with the applicable exchange rate on the day your payment is processed (for example, for customers paying by credit card this will be the date your credit card company processes the transaction).


PURCHASING FROM OUR WEBSITE
You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Manuel Montt, we will not be liable for any delay or non-delivery of your product.


SHIPPING

Orders are shipped via Australia Post for both for Domestic and International.


Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with Australia Post. No refunds or replacements will be given for products missing or damaged in transit.


Please enter your shipping address correctly as once it has been received and dispatched we can not alter the address and you will be charged the standard applicable postage rate to resend.


Examine your order upon delivery to ensure that there are no visible signs of damage, missing or incorrect items. In the event that there are missing, damaged or incorrect packages, please retain the item(s), and contact us at hello@manuelmontt.com.au, within 48 hours of your delivery.


SHIPPING COSTS

Regular Post Australia Wide = $10

Express Post Option (Australia Only) = Extra $5.00
International Shipping = $20


Please check the Delivery Network on the Australia Post Website to confirm delivery times.


RETURNS AND EXCHANGES

All products are checked prior to posting. Should a product be faulty Manuel Montt will replace the goods. We don’t exchange if it is simply a change of mind.


CUSTOMS

Customers in the EU need to be aware that customs of countries within the EU will charge customs charges on all orders entering the EU from Australia.


DISCOUNT CODES 

Offer cannot be combined with any other coupons, promotions or discounts unless otherwise specified. Limit one coupon per customer per transaction only. Excludes shipping charges.